What payment methods do you accept?
Respshop accepts Visa, Mastercard, Discover, American Express, and PayPal.
How do I add items to a completed order?
Items can be added to your purchase if the order has not yet been processed in the warehouse. Please contact Customer Service to find out if your order has shipped or if it remains open for new items to be added.
How do I view my order history and past shipments?
To view your order history and past shipments, log-in and click My Account, then go to view order history.
How do I cancel an order?
For an order not yet processed and shipped, contact Customer Service to make a request for cancellation. If the order is shipped you cannot cancel it but can still request a return (make sure you don’t open the box and there is a 15% restocking fee plus the shipping cost for returned items).
How do I make a return?
Respshop wants you to be 100% satisfied with your order. Should you have any concern with an request a return, please review their Return Policy.