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Love Coupons India

Love Coupons Privacy Policy

Read the Love Coupons privacy policy so that you’re aware how we use your data and take your privacy seriously.

Effective Date: February 12, 2026

Love Savings Group Limited ("we," "us," or "our") operates the Love Coupons website (https://www.lovecoupons.co.in). This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our Website. By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

We are Love Savings Group Limited, a company registered in England and Wales (Company Number: 11734108), with our registered office at Kemp House, 124 City Road, London, EC1V 2NX, United Kingdom. We operate the Love Coupons website for users in India and are committed to handling your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: If you sign up for our newsletter or marketing emails, we collect your email address.
  • Device and Usage Data: We automatically collect information such as your IP address, browser type and version, device type, operating system, pages viewed, referring URL, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate our Website, analyse usage, and support marketing efforts. For more information, see our Cookie Policy.
  • Contact Form Data: If you contact us via our contact page, we collect your name and email address to respond to your enquiry.

3. Legal Basis for Processing

Under the DPDP Act 2023, we process your personal data on the following lawful grounds:

  • Consent: We process your personal data based on your free, specific, informed, unconditional, and unambiguous consent, given for a specified purpose. For example, when you subscribe to our newsletter, you consent to the processing of your email address for marketing communications.
  • Legitimate Uses: We may process your personal data without consent where permitted under the DPDP Act as a "legitimate use," such as where you have voluntarily provided your data and have not indicated that you does not consent.
  • Legal Obligation: Where processing is necessary to comply with applicable Indian law or any order of a court or tribunal.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, operate, and improve our Website and services;
  • To send you marketing communications and newsletters, where you have given your consent;
  • To analyse Website usage, trends, and performance;
  • To protect the security and integrity of our Website;
  • To detect and prevent fraudulent or unauthorised redemption of unique coupon codes;
  • To respond to your enquiries via our contact form;
  • To comply with legal obligations and enforce our policies.

5. How We Share Your Information

We may share your personal data with the following categories of recipients:

  • Service Providers (Data Processors): Third-party vendors who help us operate our Website, send marketing emails, or analyse usage. They process data only on our behalf and under a valid contract as required by the DPDP Act.
  • Advertising and Analytics Partners: We use tools such as Google Analytics to understand how users interact with our Website. These partners may use cookies or similar technologies.
  • Retail Partners: If you click a coupon or link to a partner, certain information (such as cookies or referral data) may be shared to track your use of their offer.
  • Legal and Regulatory Authorities: If required by law, regulation, legal process, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

We do not sell your personal data.

6. International Data Transfers

As we are based in the United Kingdom, your personal data may be transferred to and processed in the United Kingdom or other countries outside India. Under the DPDP Act 2023, the transfer of personal data outside India is permitted except to countries specifically restricted by the Central Government. We take reasonable steps to ensure your personal data is adequately protected during international transfers. By using our Website, you acknowledge and consent to the transfer of your data to the United Kingdom.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Under the DPDP Act, personal data must be erased when it is no longer necessary for the purpose for which it was collected and consent has been withdrawn or the specified purpose has been met. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in anonymised form.

8. Your Rights

Under the DPDP Act 2023, you have the following rights as a Data Principal:

  • Right to Access Information: You have the right to obtain a summary of your personal data being processed and the processing activities undertaken.
  • Right to Correction and Erasure: You may request the correction of inaccurate or misleading personal data, the completion of incomplete data, or the erasure of personal data that is no longer necessary for the purpose for which it was collected.
  • Right to Withdraw Consent: You may withdraw your consent for the processing of your personal data at any time. The withdrawal shall not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to Grievance Redressal: You have the right to have readily available means of grievance redressal provided by us.
  • Right to Nominate: You have the right to nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact our Data Protection Officer at dpo@lovesavingsgroup.com. We will respond to your request within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India, once established under the DPDP Act.

9. Children's Privacy

Our Website is intended for individuals aged 18 and over. We do not knowingly collect personal data from children under 18. Under the DPDP Act 2023, processing of personal data of a child (a person under 18) requires verifiable consent from the child's parent or lawful guardian. If we become aware that we have collected personal data from a child under 18 without appropriate consent, we will take steps to delete such data promptly.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or destruction, in accordance with the reasonable security safeguards required by the DPDP Act. However, no method of transmission over the internet or electronic storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: