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Jockey accepts all major Credit/Debit cards and PayPal.

Jockey ships within the countries that are available during the checkout process.

For products purchased online and delivered within Australia, they will accept returns for change of mind within 60 days from the date of receipt, or if faulty. Returns are not available for underwear (briefs only) or hosiery, unless faulty. Goods can be returned using a reply-paid address at no cost to you. For a change-of-mind return, items must be unworn with tags still attached.

You can create a new return request using their online return system. You will need your order number and email address with which you placed the order, both of which can be found in your order confirmation email.

Once your refund has been approved and you have received your number to complete your return label, simply send the item back to them. In Australia, they have teamed up with Australia Post to enable you to track your return using the Australia Post article ID on your return label. Upon receipt of the item, they will refund or credit your account in approximately 3-5 business days. Please note: It can take up to 30 days for the return to be received and the replacement or refund to be issued.