What are Gamesplanet payment methods?
Gamesplanet accepts all major Debit/Credit Cards and PayPal.
How often can I download my game?
Most of their game keys are for Steam, Origin and Ubisoft Connect and will be bound to 1 account of your choosing, you can download these as many times as you wish. For other older games, it's also unlimited.
Do I need an Internet connection to play my game?
In most games, you need an Internet connection for activation, and an Internet connection is obviously required for online multiplayer and MMO games. Most games however do not require an Internet connection to play them; this information is found on each game's product page.
Who should I contact if I have an in-game problem?
You should contact them first they'll try to help you and search for known issues. If they can't fix it you can always contact the game's publisher as well.
Can I have my game sent to me on DVD?
Unfortunately no, since they offer games exclusively for download. But you have the right to burn the downloaded game as a backup on DVD.