What payment methods do you accept?
EXO Drones accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where does EXO Drones deliver?
EXO Drones delivers to the Worldwide.
What is your shipping policy?
Shipping is included in all orders, no matter where the location.
North America: 1-4 days, trackable UPS/USPS
Clothing Orders: 2 weeks
South America: 6-10 days
European Union: 7-12 days
Mainland Asia: 7-12 days
Can I cancel my order?
You may email email@example.com before 9 AM EST the next day to cancel an order, with the subject ‘Cancellation Request’ including the name billed under the purchase, as well as a copy of the confirmation email. If your email is received after 9 AM, there is no guarantee that your order will be canceled.
What is your return policy?
EXO Drones accept returns, our policy lasts 3 months. With their 10-day “Fly’n'try” program, you can fly the drone then return the full kit for a 100% refund in the first 10 days. In the first 3 months, you’re able to return the drone for a 100% refund with a small 15% restocking fee.
Upon receipt of the returned item, the item must be in like-new condition, they will examine it and notify you via email of the status of your claim. When you are entitled to a return, they will refund your purchase price and a credit will automatically be applied to your original method of payment.