What is the payment method?
ecocobox accepts VISA, Mastercard, American Express, Maestro, Apple Pay and PayPal.
Where does ecocobox deliver?
ecocobox delivers to Worldwide.
When will I get my first econobox?
ecocobox aim to ship your first box within 2 working days of your first payment. Following that ecocobox ships bi-monthly, so you will fall in line with their standard payment and shipping schedule after box 1, which is on or soon after the first of the month in Feb, Apr, Jun, Aug, Oct, Dec. In the event that we sell out of a box run, your payment would be treated as a pre-order for the next box to be released.
What if I change my mind about my ecocobox subscription?
Like anything else, you have a right to a refund if you are unhappy with the product you receive. Please contact them within 14 days of purchase to advise of your request for a refund, and return the box with sealed and unused contents, and they will be happy to refund your purchase.
Can I cancel my subscription?
Yes, of course! There is no minimum term and no tie in, so if you decide you no longer wish to receive ecocobox, then you can of course cancel. But you can also opt to skip boxes if you just need a break. Head into your account to administer your subscription. If you have pre-paid for a subscription, you can cancel and your subscription will not renew after the last pre-paid box has been delivered.