What is Dr Vaidya payment method?
Dr Vaidya accepts VISA, Mastercard, and American Express.
Where does Dr Vaidya ship?
Dr Vaidya ships within India only.
What is a cancellation policy?
A customer can cancel an order anytime up to the time the order has been dispatched by calling their customer service. Once the order has been dispatched from their end, it cannot be canceled. If they suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, they at their sole discretion could cancel such orders with/without providing any notiﬁcation to the Customer. They will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
What is Dr Vaidya return policy?
Given that they are dealing with Ayurvedic products their company follows a no return or exchange policy. They will only allow exchanges if the product they have delivered is damaged. For damaged product-related redressals please contact customer service or call them within 72 hours of the product being delivered. Each of these orders will be dealt with on an individual and case-by-case basis. Please do not send your purchase back to the manufacturer and ensure to provide receipt number for speedy damaged product redressal.
What is Dr Vaidya refund policy?
If the order has been canceled, a refund will reflect in your bank account within 7-10 days. Please note that certain banks take longer than this period for the amount to reﬂect in your account. If you are sending back a damaged product, once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain 7-10 days.