What are the Chili payment methods?
Chili accepts VISA, Mastercard, American Express, Discover Card, Diners Club, JCB, Apple Pay, Google Pay, and PayPal.
Does Chili ship worldwide?
Yes, Chili do ship Worldwide.
How do I track my order?
Chili will email you with a tracking number as soon as they ship the order so you can follow along as it heads your way.
What is Chili return policy?
If you are not satisfied with your order then you can return it within 90 days.
How do I return my Chili product?
If you purchased a chiliPAD or OOLER within 30 days from their online store you are eligible for a return.
They will issue a return authorization number and refund your purchase price within 30 days after we have received the product back.
They cannot process returns for chiliPADs or OOLERs purchased from third-party retailers, so you will need to contact them directly to find out their return policy.
If you’re a customer from outside of the continental USA please note that the customer is responsible for all shipping costs associated with the order.
When will my refund arrive?
Chili will issue a return authorization number and refund your purchase price minus shipping and handling within 30 days after they have received the product back.