Which payment methods are accepted?
The payment methods accepted depend on the device used to purchase a Premium subscription with Busuu.
* If you subscribe from their website, they accept most credit/debit cards, Paypal (only for the following currencies GBP EUR USD MXN BRL PLN RUB CHF), Boleto for Brazil.
* If you subscribe from your iOS device, you will have to pay with the payment methods accepted by the App Store (mostly debit/credit card and Paypal).
* If you subscribe from Android, you can use the payment methods accepted by your Google Play store, Paypal (only for the following currencies GBP EUR USD MXN BRL PLN RUB CHF), and credit/debit cards (only for these countries: Austria, Brazil, France, Poland, Spain, Russia, Italy, Mexico, Turkey, UK, US, and Germany)
What is the Premium membership?
The Premium membership gives you access to exclusive features, from Offline Mode to Conversations with feedback from native speakers. You can also learn all the languages we offer, set up a Study Plan, get official certificates, and review your vocabulary.
* You can find more information about the Premium membership here: https://www.busuu.com/en/premium#premium-why-upgrade
* You can choose between different plans to become Premium https://www.busuu.com/en/premium#premium-plans
Allowing you to pay in advance for 3 months, 6 months, or even 1 or 2 years with Busuu
* Note; that plans shown on their website and on mobile can differ.
At the end of your subscription, your payment with Busuu will renew automatically unless you cancel the renewal.
What is Busuu’s refund policy?
Busuu offers a 14-day money-back guarantee, which means that, after your first purchase with them, you can change your mind and request a refund of your payment.
This only applies to the initial purchase, in order to allow you to try and test their app, and decide if they offer what you need.
They will not refund you after the subscription renews. If you don’t want to renew your subscription with them, make sure you cancel your subscription as soon as possible before the date of its renewal.
Does my subscription automatically renew?
Yes, to avoid interruptions to your learning experience, their subscriptions renew automatically unless you cancel.
What happens if I cancel my subscription?
A Premium subscription is paid in advance for a certain period of time. If you decide to cancel your subscription, you actually cancel the renewal of your subscription. This means, that since you paid in advance, you can still access the Premium features until the end of the period already paid for, but you won’t be charged again.
Your access to Premium will end after your current subscription.
How does Busuu work?
Busuu teaches you languages online, from your computer and/or from your mobile.
All you need to do is select the language you want to learn and start your lessons!
They offer twelve different language courses covering the four main language skills - reading, writing, listening, speaking - from beginner to upper-intermediate level.
You can sign up for free or subscribe to a Premium membership to unlock further features like advanced grammar lessons, Offline Mode, McGraw-Hill Education certification, their Study Plan, and their Vocabulary Trainer.
You can also share your exercises with native speakers who will give you valuable feedback.
What is Busuu for Business?
Busuu for Business is an easy-to-use, engaging, mobile language learning solution for organizations to boost the language skills of their employees.
They offer intelligent, self-paced courses, interaction with native speakers, and a robust reporting tool to track learner progress.
