What is Basics Life payment method?
Basics Life accepts VISA, Mastercard, American Express, and Discover Card.
Where does Basics Life ship?
Basics Life ships within India only.
What is Basics Life return policy?
Returns can be made within 30 days from the date of purchase.
How will I receive my refund?
The money will be refunded in the same way the payment was made. Basics Life will refund the Credit Card or Net-Banking account if the payment was by Credit Card or Net-Banking, Basics Life will initiate the process of refunding after they have received the product. If you have paid by cash, you will get a cheque sent to your address, for that value.
How long does it take to ship my product?
Basics Life average shipping speed is 3-5 Business Days.
When will I receive my refund?
Typically, refunds are credited to your account within 5 working days. This varies from bank to bank, they cannot be held responsible for any delays in crediting the Cardholder’s credit card account since this falls in the Cardholder’s issuing bank’s purview.
What should I do if the refund amount is incorrect?
Contact support@basicslife.com and they will solve the problem as quickly as possible.