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Booking a flight with Air India is a breeze, and they offer various convenient options to suit your preferences. Choose the method that works best for you:

Website booking: Head to their official website to book your flights online. Enter your travel details, select the flight that suits your plans, provide passenger information, and make a secure online payment.

App booking: Download their app, available for Android and iOS devices. With the app, you can search for flights, compare fares, and make bookings on the go.

Air India ticket counters: For those who like the old-school approach, visit the Air India ticketing counter at your nearest airport or head over to a city office near you. THeir staff will be happy to assist you in booking flights.

Travel agents: If you prefer face-to-face interaction, visit a local travel agency that partners with Air India. Experienced travel agents can guide you through the booking process and provide expert advice.

No matter the method, booking flights with them is a seamless experience.

Absolutely, you can book a trip with multiple destinations using their website or app. This feature is designed to accommodate travellers who wish to visit more than one location during their journey.

To book a trip with multiple destinations, visit their official Book Flights page and choose the ‘Multi City’ option instead of ‘One Way’ or ‘Round Trip’. Next, input the cities you wish to visit and specify the travel dates for each leg of your journey.

Review the itinerary to ensure accuracy, then confirm your booking by completing the payment.

You can take advantage of online booking for their domestic flights up to two hours before departure. For international flights, online booking is available until four hours before the scheduled departure time. Additionally, you can book your flight up to 361 days before any scheduled flight.

They are committed to making your booking experience straightforward and accessible, ensuring you have the information to plan your travels effectively.

When booking a flight with them, you can add up to 9 passengers in a single reservation, whether you are booking through their official website or app. This includes adults, children, and infants. Ensure you enter the correct details for each passenger during the booking process.

They are here to help you fix your misspelt name on a flight booking. You can do any of the following:

• Call their customer care number

• Raise a request on their customer support portal

Please note that charges may apply for requesting a name change.

They recognise the importance of seamless corporate travel and offer a dedicated service for corporate bookings. Their Corporate Travel Programme is tailor-made to cater to the travel needs of businesses and organisations. Key features of the service include:

Customised solutions: Air India recognises that corporate travel often comes with unique requirements. They collaborate closely to tailor solutions that align with your organisation’s preferences and policies.

Specialised fares: Corporate bookings often involve multiple passengers as they extend specialised fare offers to ensure cost-effective travel arrangements for your organisation.

Streamlined booking process: Their dedicated team will assist with bookings for your employees, managing priority confirmation and any exclusive fares.

For more details about their corporate booking service, including the benefits, procedures, and how your organisation can leverage it, please visit their official Corporate Travel Programme page.

Booking a flight for a large group with ten or more passengers is easy. Here’s how you can get started:

Raise a request: Write an email to their dedicated team at groupbooking@airindia.com with details about your group’s travel requirements. This includes your name, contact number, dates of travel, desired flight number with origin and destination, number of passengers, and the desired class of travel.

Receive options: After reviewing your group’s needs, a dedicated representative will get back to you within one business day or 24 hours with the available flights, competitive fares, and other details.

Complete the booking: If you are satisfied with the options, you can confirm the group booking with the representative's assistance. They will guide you through the payment process and steps to finalise the reservation.

They are excited to welcome you and your group on board for a memorable journey.

You can certainly check flights and fares without buying a ticket with Air India. Here’s how:

Visit their official Flight Schedule Page and input your departure and arrival cities and travel dates. Then select ‘One Way’ or ‘Round Trip’ based on your travel plans and click ‘Submit’. You will be able to view available flights and their fares.

Checking flight availability allows you to plan your journey without any obligation to buy a ticket. You can compare options and make informed decisions for your travel arrangements.

If you have not received a booking confirmation from Air India after making a reservation, please follow these steps:

Check spam/junk folder: Sometimes, the booking confirmation ends up in your email spam or junk folder. Please make sure you check those as well.

Retrieve online: You can go to the 'Manage Booking' section on their app or website to retrieve your booking details and resend the itinerary receipt to your email.

Contact support: Alternatively, you can raise a request on their Customer Support Portal, and their team will help you resolve the issue.

They are committed to providing support and assistance to ensure a smooth booking experience for all their guests.

Yes, you can make changes to your booking online, depending on the fare type you’ve selected. They offer different fare types, some of which allow changes to be made to your booking online. These changes may include modifying travel dates, etc.

To make changes to your booking online:

Retrieve the booking: Visit the Manage Booking section on their app or website and enter your booking reference and last name.

Select the changes: Once you’ve accessed your booking, select the changes you want to make. Follow the prompts to modify the details.

Review and confirm: After making the necessary changes, you can review the updated itinerary and confirm the modifications.

Reviewing the fare rules and conditions associated with your booking is essential, as changes are typically allowed with certain fare types and may incur fees.

Unfortunately, they do not offer refunds for fare differences if the ticket price drops after your booking. Prices for Air India flights are dynamic and change frequently. Once a ticket is purchased, the fare is typically non-refundable and non-changeable unless you have purchased a fare type that allows changes or cancellations with associated fees.

Similarly, if the fare goes up after you book your ticket, they will not charge you the additional amount unless there is a directive to levy charges from airports, governments, authorities, or another agency.

Air India aims to provide passengers with a range of fare choices to accommodate various preferences and needs. It is advisable to carefully review the fare rules and conditions during the booking process to select the fare option that best suits your needs.

To cancel your booking, please visit Manage Booking.

You can request a refund for bookings you need to cancel. Refunds vary based on the timeframe before schedule departure, cabin class, and other variables.

Visit their contact customer service to initiate a refund request.