How can I pay on your site?
You can pay using Visa and Mastercard credit cards, Visa Debit, Visa Electron, Maestro, Solo, and Mastercard debit cards, American Express card, PayPal, Gift Cards, iDeal (the Netherlands only) and GiroPay (Germany only).
Can I cancel or amend my order?
Once you’ve placed an order, we’re unable to cancel or amend it, however, items can be returned for a full refund.
When will I receive my refund?
Orders returned to River Island Distribution Centre will be processed within 12 days of receipt. You will be sent a refund confirmation email once your parcel is processed at their Distribution Centre.