What payment methods do you accept?
Montelle Intimates accepts VISA, Mastercard, Amex, Discover Card, Afterpay and PayPal.
How long does it take to deliver international orders?
For international orders, please expect 4-6 weeks delivery.
How can I track my order?
Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package.
Will I have to pay any additional duties & taxes?
Orders shipped outside the United States and Canada may be subject to additional duties, customs and taxes. You will be responsible for all of these fees. These will be due at the point of, or after delivery. Please be aware that they do not have any control over any duties, customs and taxes levied by the country your order is being shipped to. Please contact your local customs office to find out more information if you are unsure of the charges.
What is your return policy?
If you’re having second thoughts or need to make a change, don’t worry. You have 30 days from the delivery date to request a full refund.
How long will it take for my return to be processed?
Once received, returns will take 3-5 business days to process (excluding weekends and holidays).