What are Helinox payment methods?
Helinox accepts VISA, Mastercard, American Express, Discover Card, Diners Club, JCB, Apple Pay and PayPal.
Where does Helinox deliver?
Helinox delivers to limited countries which are available during the checkout process.
What is Helinox return policy?
Helinox’s return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, Helinox can’t offer you a refund or exchange.
What is Helinox refund policy?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. Helinox will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Does Helinox offer an exchange?
Helinox only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at [email protected]
and send your item to: Helinox USA, LLC, 101 Linden St, Oakland CA 94607, United States.
I haven’t received my refund yet, what is wrong?
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact them at [email protected]