What is the payment method?
Forever New accepts VISA, Mastercard, Diners, Discover, AMEX, Electron, Maestro, and PayPal.
Can I track my order?
Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number. Alternatively, you may also request an SMS to be sent to you via your mobile on the checkout pages. You will also be able to view the status of your order online, along with tracking details, when you log into your account.
How long will it take for my order to arrive?
Forever New aim to dispatch all orders within 2-3 business days after confirmation of the order. It would normally take between 5-7 working days for your order to be delivered by their courier partner.
Kindly note that the standard shipping timelines would not apply during sale/promo.
Can I change or cancel my order?
Yes, whilst you are still browsing and shopping online simply change, remove and update your items as required by updating the quantities in your bag. To check your bag, you may click the button in the top right corner of your screen. However, once you have proceeded to purchase and confirmed your order, it is not possible for you to change or cancel your order. In specific cases, they offer a return on the delivered articles. Please make sure you refer to their Returns Policy for complete details before confirming your order.
What is the exchange policy?
If you need a product(s) in a different colour or size, initiate the return(s) and place a new order on forevernew.co.in.
What is the return policy?
Although Forever New strive to keep you happy at all times, however, if in case you’re not satisfied with your purchase and want to return the product(s), their easy 15 days Returns Policy will guide you through the process.