What is Forever 21 payment method?
Forever 21 accepts VISA, Mastercard, Discover Card, American Express and PayPal.
Do you ship Worldwide?
Yes, Forever 21 ships Worldwide.
What is Forever 21 return policy?
Online purchases are valid for exchange, credit, or refund within 60 days from the ship date either through our returns portal or in-store. Online purchase exchanges are only available in store. Your order confirmation contains a barcode to make your return easy and specifies the last day you have to return your merchandise by mail or to one of their stores.
Final sale items cannot be returned or exchanged unless required by law.
All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewellery must be in its original packaging. All returned items must be accompanied by the return form and customs documents (if applicable).
Will I be able to get a refund?
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. for returns from international and apo/FPO addresses, please allow 4-6 weeks from the return shipped date for your account to be credited and 2-3 billing cycles for the credit to appear on your statement.
How does shipping work?
Shipping is free at Forever 21 for orders over £50.
What is the cost for UPS?
UPS is United Parcel Service for which you have to pay £2.95.
How do I track my package after it has been shipped?
You will be notified via email regarding the shipment and a tracking number will be sent to you. With your tracking number, you will be able to track your package once it’s dispatched.