What are the payment methods for Eyeko?
Eyeko accepts VISA, Mastercard, American Express, Discover Card, Diners Club and PayPal.
Where does Eyeko ship?
Eyeko ships in limited countries during the checkout process.
How long will it take for my order to be delivered?
Their Delivery Information page can tell you the timeframes associated with their different delivery options alongside their costs.
What is your returns policy?
Please refer to their returns policy page for more information. If you still need help or have any further questions then their Customer Service team is on hand to help. You can contact them through your account.
What happens once my item is returned?
As soon as they receive your order they will review the reason for return and let you know what they plan to do next. You should receive an email to notify you of any action taken.
When will I receive my refund?
Your refund should be returned to your account within 5 working days and they will send you an email to let you know it’s on its way. If you do not receive your refund and it has been 10 working days since you received their email, then you will need to contact their Customer Service team through your account.