What is the payment method?
Eneba accepts VISA, Mastercard, and Eneba Wallet.
Can I purchase the Eneba product from my country?
Yes, you can purchase it anywhere in the world.
How to withdraw funds?
You can withdraw the funds that you made selling on the physical marketplace of Eneba: You can withdraw your funds from Eneba Wallet via PayPal or Bank Transfer. The minimum sum available for withdrawal in EUR is 1€.
What is the delivery method?
For secure and speedy deliveries, they use the services provided by Omniva. During the time of quarantine, your parcels will be delivered through the many parcel machines available in the country. You can find all the locations here.
How do you decide on shipping cost?
The buyer is responsible for paying the shipping fee, it is automatically added during the checkout depending on the size of the product.
What if I don’t get my product?
There’s nothing to worry about. The seller receives the payment only when you confirm that you have received the purchased product. So your money is never at risk of being lost. Please know that the seller will have a set amount of time to start your shipment. If for some reason s/he doesn’t start the shipment in time, your funds will be automatically refunded and the transaction cancelled.