What payment options do you accept?
Eleven Paris accepts VISA, Mastercard, American Express, Apple Pay and PayPal.
Where does Eleven Paris ship?
Eleven Paris ships worldwide.
Is delivery free in France?
Delivery is free from 89€ of purchase on all orders in metropolitan France.
Do you accept exchanges?
Unfortunately, no exchange is possible. If the size of the product does not suit you, you will have to return it for a refund and place a new order. Discounted products are neither exchangeable nor refundable.
Do you accept returns?
Yes, you have up to 15 days after receipt of your product to request a refund. You will be refunded within 14 days of receipt of the products. Discounted products are neither exchangeable nor refundable.