What forms of payment do you accept?
They accept all major credit cards, including VISA, American Express, Mastercard, and Discover Card. They also accept Amazon Pay, Google Pay, Apple Pay, and PayPal.
Where does Elegant Strand ship?
Elegant Strand ship Worldwide.
What is your return policy?
You can return any item within 100 nights of the delivery date for a full refund to the original form of payment or store credit. Please note due to credit card processing times, refunds can take between 3-7-business days to appear on your statement.
Can I exchange my order?
They do not offer direct exchanges, but you can return your purchase within 100 nights for a full refund or store credit. Once your refund or store credit has been issued, you can purchase the item(s) you wanted to exchange.
Where is my order shipping from?
All orders are hand-packed and shipped from their fulfilment centre in Boca Raton, Florida.