What is Drop payment method?
Drop accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where does Drop ship?
Drop ships to selected countries provided during the checkout process.
Can I combine shipping for multiple orders?
Because many factors are involved in the fulfillment process, they aren’t able to combine shipping for multiple orders. Each product has its own estimated shipping date and items are shipped from multiple locations. To expedite fulfillment, they ship orders to customers as soon as the product is ready.
What is Drop return/replacement policy?
They stand by their products. However, if you are not satisfied with your Drop product, They are accepting standard returns and exchanges for both US and International customers on most of Drop items in like-new condition within 30 days of delivery.
I have received defective products. What should I do?
If they determine that you have received a defective Drop unit, then they will provide you with a free prepaid return label (for both international and US customers) with the choice for either a refund or replacement.
How can I cancel my order?
You can make changes to your transaction by going to your transactions page. Depending on the product status, you may need to contact support from your transactions page to determine cancellation eligibility.