What are the payment methods for Diamond Resorts & Hotels?
Diamond Resorts & Hotels accept payments through all major Credit/Debit Cards.
Can I get a booking from my country?
Diamond Resorts & Hotels provides Worldwide booking services.
What is the minimum age to check in?
Children under 18 are not permitted to stay in the accommodation unless accompanied by a parent or guardian. All under 18’s are included in the occupancy level for your apartment save for infants under the age of 2 years old.
Can I request a specific room or view?
Special requests for specific apartment locations and views cannot be guaranteed. The resort will try to accommodate your requests; however, they depend upon availability at the time of your apartment assignment at check-in.
How do I amend or cancel my booking?
For Saver Rate and Leisure Rate reservations no modification or cancellation is permitted. If you fail to check in, full payment of this reservation will be retained. For Flexi Rate reservations, cancellation or modification is permitted up until 7 days prior to arrival. If you fail to check in, full payment for this reservation will be charged to the card provided when booking. Click Modify/Cancel Reservation on the website homepage or call +44 (0)800 358 6991.