What are datenight away payment methods?
datenight away accepts VISA, Mastercard, Maestro, Amex and PayPal.
What happens if the experience I wish to exchange for is cheaper than my current voucher?
If the price of your new chosen experience is less than the original experience, they will credit your datenight away account with the difference. If you do not have a datenight away, you will need to create one in order to exchange your voucher and so your account can be credited.
Is there a fee to extend my voucher?
There is no fee from them to extend a voucher however you may only do this once for a duration of 6 months. If there has been an increase in price to your experience you will need to pay the difference. This is the difference between your original purchase to how much it is at the time of extending your voucher.
Can I change or cancel my accommodation booking?
All accommodation bookings are subject to their accommodation partner’s terms and conditions and the type of booking you have made. If you have booked accommodation with ‘free cancellation’ options, you may be able to change or cancel it. Please refer back to your original booking reference and contact the accommodation provider for assistance.
What will happen if my booking is affected by covid-19?
If there are any changes to your accommodation booking due to covid-19; it is likely the booking provider will be in touch with further details. Please contact the accommodation provider directly for any assistance with your booking.