What payment methods do you accept?
Darn Good Yarn accepts all major Debit & Credit Card.
Do you ship Internationally?
Yes. Darn Good Yarn ships Internationally.
When will my order ship?
Please allow 24 - 48 hours processing time for all orders with the exception of subscriptions. Once an order has left their warehouse, standard shipping arrives within approximately 5-7 business days provided no acts of God have taken place. Expedited shipping arrives in approximately 2-4 business days.
What should I do if I receive the wrong item(s)?
Whoops! They are so sorry about that! Please visit their Returns and Exchanges Portal to submit your exchange request. Just have your email address, order number and a photo of the wrong item ready.
How do I return or exchange my order?
If you are unsatisfied with your purchase, you may return it to them for a refund or exchange within 60 days unless the product was a closeout or final sale item. To qualify for a refund, the items must be returned in original condition unworn. It is your responsibility to pay for the order to be returned. If you are exchanging 2 or more items, there will be a $5 fee to cover shipping new product to you.